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Anonymized examples from past engagements. Client names and identifying details have been removed or generalized.
IAM Program Implementation Roadmap
A multi-site regional health system needed to modernize identity lifecycle management and stand up a formal access certification program ahead of an upcoming compliance audit. The engagement covered four parallel workstreams over four quarters, running from discovery through sustainable operations.
Workstream
Q2 2021
Q3 2021
Q4 2021
Q1 2022
Identity Lifecycle & Provisioning
Discovery & Design
Build & Integrate
Deploy
Optimize
Role-Based Access Control
Role Mining
Model Design
Pilot Rollout
Full Deployment
Entitlement Management
App Inventory
Catalog Build
Policy Config
SoD Enforcement
Access Certification & SoD
Baseline Review
Campaign Design
Automated Launch
Quarterly Cadence
Key Outcomes
- Provisioning cycle reduced from 5 days to same-day for standard roles
- Role model covering 90% of access rights across clinical and administrative staff
- First automated access certification campaign completed on schedule
- SoD policy enforcement in place ahead of annual compliance audit
IAM Program Maturity Assessment
Conducted as the diagnostic phase of the same engagement, this assessment benchmarked the client's current IAM posture across ten capability domains on a five-level maturity scale. Results drove prioritization of the implementation roadmap above.
Capability
1 Initial
2 Developing
3 Defined
4 Managed
5 Optimizing
Identity Lifecycle Management
Now
Target
Role & Entitlement Management
Now
Target
Privileged Access Management
Now
Target
Access Certification
Now
Target
Separation of Duties
Now
Target
Authentication & MFA
Now
Target
HR System Integration
Now
Target
Application Onboarding
Now
Target
Governance Reporting
Now
Target
Access Request Management
Now
Target
Current state Target state Gap to close